Amello Home Care Services
Legal

Privacy Policy

Effective January 1, 2024

Amello Home Care Services, LLC values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use contact information from those who visit our site or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Privacy Policy has been designed to ensure those affiliated with Amello Home Care Services of our commitment and realization of our obligation to meet existing privacy standards.

This Policy applies to, and it governs any and all data collection and usage by us. Through the use of www.amellohcs.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that we do not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

This Policy will inform you of:

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.

Information We Collect

This website collects various types of information, such as: Voluntarily provided information which may include your name, address, email address, phone number, etc. which may be used to deliver the services you have requested. In addition, Amello Home Care Services may have the occasion to collect non-personal anonymous demographic information, such as type of browser you are using and IP address. Please rest assured that this site will only collect information that you knowingly and voluntarily provide to us by way of surveys, contact forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for the following reasons: • To better understand your needs and provide you with the services you have requested; • To fulfill our legitimate interest in improving our services; • To send you emails containing information we think you may find useful when we have your consent to do so; • To contact you for scheduling meetings or phone calls when we have your consent to do so. The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention period prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Amello Home Care Services does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties. Amello Home Care Services may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you request. At times, we may deem it necessary to use personally identifiable information as a means to keep you informed of HR-related news and services. Amello Home Care Services may use various third-party social media features including but not limited to Facebook, LinkedIn, Twitter, and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Amello Home Care Services' control. The information collected is used solely for communication with the intended party. We may use the information provided to communicate with you via phone, text (SMS), and e-mail. We do not share your information with external parties for marketing or other purposes. SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Disclosure of Information

Amello Home Care Services may not use or disclose the information provided by you except under the following circumstances: • As necessary to provide services you have requested; • In other ways described in this Policy or to which you have otherwise consented; • In the aggregate with other information in such a way so that your identity cannot reasonably be determined; • As required by law, or in response to a subpoena or search warrant; • To outside auditors who have agreed to keep the information confidential; • As necessary to enforce any Agreements; • As necessary to maintain, safeguard and preserve all the rights and property of Amello Home Care Services.

Non-Marketing Purposes

Amello Home Care Services greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes. In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website, please send an email that you wish to unsubscribe to [email protected]. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Amello Home Care Services will continue to adhere to this Policy with respect to any personal information previously collected.

Security

Amello Home Care Services takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform specifically requested services are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.
Terms & Conditions

Terms and Conditions

Effective January 1, 2024

Welcome to Amello Home Care Services ("Site"). These Terms and Conditions ("Terms") govern your use of our Site and services. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

SMS Terms & Conditions

SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Amello Home Care Services, you may receive messages related to the following: • Appointment reminders • Follow-up messages • Billing inquiries • Promotions or offers (if applicable) Example: "Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 6 SMS messages per week related to your appointments or account status.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Amello Home Care Services in the following ways: • Verbally, during a conversation • By submitting an online form • By filling out a paper form

Opt-Out Method

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at amellohcs.com/privacy-policy.

Standard Messaging Disclosures

• Message and data rates may apply. • You can opt out at any time by texting "STOP." • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. • Message frequency may vary.

5. Limitations of Liability

In no event shall Amello Home Care Services, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or usage, arising out of or related to your use of the Site or any services provided by Amello Home Care Services.

6. Changes to Terms

Amello Home Care Services reserves the right to modify these Terms at any time without prior notice. Your continued use of the Site following any changes signifies your acceptance of the new Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Florida. Any disputes arising out of or related to these Terms shall be resolved in the courts located in Florida.

8. Contact Information

Amello Home Care Services

7028 W. Waters Ave #216

Tampa, FL 33634

Email: [email protected]

Phone: (813) 616-6002